Case Studies

An in-depth analysis of our projects to understand the problems and solutions we offered our clients.

Case Studies

An in-depth analysis of our projects to understand the problems and solutions we offered our clients.

Modernizing Legacy Technologies for a Marketing Leader in Tabletop & Giftware

A client from the tabletop and giftware industry who was accustomed to legacy technologies was facing issues due to its obsolete features. They were in dire need of application modernization and a complete digital transformation.

Industry: Tabletop and Giftware Industry

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Modernizing Legacy Software in the Hearing Industry

Find out our innovative approach to modernizing legacy software for a hearing industry client in this monolithic to microservices transition project.

Industry: Hearing

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Boosting Customer Retention by 30% With the Perfect Customer Success Application.

A client who owns a huge business in North America and offers laundry and textile services, approached us to create a customer success application that can help improve customer retention, upsell, and cross-sell their products. By using our services, they wanted to come out at the top as the best service provider in their market.

Industry: Dental

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Helping client with PMS migration from Eaglesoft to Denticon

One of our DSO clients was facing errors with Eaglesoft that helped performance issues and were struggling to keep up with the competition due to the limitations of the PMS. The client needed help with PMS migration from Eaglesoft to Denticon, and we were perfect for the job due to our prior experience and expert teams.

We carried out the migration process in a phased manner and made sure that there were issues and downtime for users.

Industry: Dental

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Custom & Accurate Reporting with your own DSO Datawarehouse

A DSO customer with over 65 clinics and 6000+ patient daily appointments wanted in-depth insights from patient’s arrival to treatment to billing & revenue. BPK Tech set out to streamline and develop a custom reporting solution for the DSO. We brought in a team to help build various integrations along with using its own BPK API that was licensed to the DSO.

Industry: Dental

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Automating Tedious Tasks with Macros

We helped a client in the healthcare financing industry to manage and automate large amounts of data with discrepancies. Allowing them to make multiple selections from different tables in an excel worksheet using Macros and simplifying the navigation system.

Industry: Insurance

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Maximizing Enrollment: A Case Study on Setting Up Multiple Websites for Insurance Plans

Insurance companies look forward to Annual enrollment pr where patients can enroll for their insurance plans. This requires a lot of resources that not every business possesses. BPK Tech took on this project to create multi-layer architecture websites ensuring that multiple sites and multiple languages were driven through a common content management system. This way, only one system was created that was exposed via five different-looking websites.

Industry: Insurance

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Helping a Client With Staff Augmentation and Improved Reporting

One of the leading businesses in the financial industry was facing challenges in managing its vast amount of data and required a solution for efficient data warehousing and staff augmentation. Their major requirements were improving reporting and staff augmentation.

Industry: Insurance

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Digital Strategy Roadmap to Venture into E-commerce

The client was using homegrown, internally developed e-commerce solutions. Our goal was to understand the client’s business, industry, and target audience to create a digital strategy roadmap and e-commerce platform for their business.

Industry: E-commerce

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Helping a client with post production support

BPK Tech team has been following agile methodologies for many years snow and has also been training other businesses to improve their overall performance. This has led one of North America’s largest uniform rental and linen supply companies to approach us for similar services.

Industry: Finance

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Mobile App Development

With the advancements in the modern world, healthcare services providers and clinicians are offering new ways to help patients better with hearing aid. One of our clients has approached us to develop a mobile app for hearing aids that can wirelessly communicate with tablets and smartphones.

Industry: Healthcare

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Agile – Helping Improve Customer Experience

BPK Tech team has been following agile methodologies for many years now and has also been training other businesses to improve their overall performance. This has led one of North America’s largest uniform rental and linen supply companies to approach us for similar services.

Industry: Retail

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Developing an Automated Solution to Improve Financial Settlements

Managing your business’s finance can be a huge task, especially when you have a huge list of clients across the globe. Our client was facing a similar issue with their manual process of financial settlements so they approached us to automate their entire business financial settlements to save time and manual effort.

Industry: Finance

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Roadmap for Business Transformation and Vendor Selection

BPK Tech collaborated with a client to review and assess their business model and understand their current technology to help the client break into an already established market with the right strategy and business model.

Industry: Retail

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Transforming Dental Data to HL7 Standards Using FHIR Integration

Data exchange in the healthcare industry requires certain standards and protocols to be followed. This process can sometimes become problematic and tedious for certain dental practices and DSO. The client asked us to create various resource files using the data extracted from the PMS and transform the data into HL7 standards.

Industry: Dental

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Business merger of financial services company.

The client is a US-based financial services company that offers credit programs to companies and businesses. They assist with financial products including life insurance, crop insurance, lease, house mortgage, agricultural loans, etc. They wanted us to create a roadmap and help them merge 3 different businesses into a single entity through a thorough analysis.

Industry: Agriculture

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A web-based application for a dental insurance company.

Many businesses are tired of manually working on their data and want to transform their businesses through automation. We’ve one such client who couldn’t fully utilize their business potential, only because their work processes weren’t automated.

This was when the client contacted BPK Tech for our automation and custom software services.

Industry: Dental

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Automation of dental insurance verification.

The insurance verification process can become quite time-consuming for a front desk person. This will in turn affect your practice’s productivity and efficiency. Our client in the dental industry, who operates multiple practices as a DSO, was facing a similar issue.

We at BPK Tech automated their entire dental insurance verification process to reduce manual, improve efficiency, and much more.

Industry: Dental

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Data migration and management are made easier with BPK Tech’s Paylocity integration.

Our client, who is a Dental Support Organization (DSO) that works primarily in building dental practice networks, wanted us to integrate Paylocity, which is HR and payroll software. This software offers multiple features like payroll, workforce management, and human resources options.

Industry: Dental

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Improved productivity and efficiency through insurance eligibility verification solutions.

Managing a dental practice with a huge patient list can be painful when you don’t have the right tools. One of our clients in the dental industry, who is a huge DSO and manages multiple dental practices and various PMS systems, was facing difficulty in handling patient insurance eligibility verification.

They wanted BPK Tech to automate the whole insurance eligibility verification process.

Industry: Dental

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Web-based application for the construction industry to manage workflow online.

The challenge was to create customized software for a construction domain to store and manage all their data and optimize their work to help increase productivity and efficiency. Right from the start of the project through the initial stages of development involving designing, budgeting, documentation, workflow, and management, a single tool to allow a proper workflow was required.

Industry: Construction

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Eligibility automation case study.

Our customer had over 200+ patients visiting daily. Each of these patients expects to be well-informed about claim benefit. In a time-consuming and error-prone process, our customer was required to extract individual claim details from various insurance carriers.

There’s no direct PMS integration existing with insurance carriers, so our customer was not able to pull patient’s data and retain it internally.

Industry: Dental

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Increased data insights with our integration solution.

Our customer wanted an automated approach that could improve their insights into their dental practices by collecting revenue data from its various PMS systems. The customer had several different PMS systems, and the team was spending numerous hours to generate reports and collate that information for leadership.

Industry: Dental

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Increased revenue cycle & faster payments with robust RCM solution.

Our customer wanted an automated approach that could improve the irrevenue cycle by collecting overdue claims from both insurance carriers and patients.

The customer had four different PMS systems and the call center staff of 20 needed to learn all PMS systems, its ways of working, and then glean out relevant information to call patients and payors to get updates on pending claims.

Industry: Dental

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Improved patient interactions – HIPAA compliant & PMS integration with the phone system.

Our customer required an automated solution wanted a solution to reduce the amount of time the call center staff spent on the phone each day. During their discovery stage, our customer wanted to see if it could help to achieve immediate goals: Our customer required an automated solution wanted a solution to reduce the amount of time the call center staff spent on the phone each day.

Industry: Dental

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Case Studies

Case Studies

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